Privacy Policy

Synthia by Sunkiss AI

At Sunkiss AI, we value your privacy.

This Privacy Policy describes how we collect, use, and protect your personal data when you use the Synthia App.

1. What We Collect

We collect the following data:

  • Account Information: Email, username, encrypted password
  • User Content: Uploaded images, text prompts, generated videos
  • Device and Usage Data: Device model, OS version, in-app actions, IP address, crash reports
  • Payment Data: Processed via Apple/Google. We do not store full credit card information.

2. How We Use Data

We use your data to:

  • Operate and improve the App
  • Authenticate users and manage accounts
  • Provide technical support and respond to inquiries
  • Process in-app purchases
  • Monitor for abusive or prohibited behavior
  • Improve AI prompt generation and system accuracy (in aggregate, non-identifiable form)

4. Content Storage & Deletion

  • Your uploaded and generated content is stored by default.
  • You may delete your content at any time within the App interface.
  • Deleted content will be removed from your account immediately and purged from our servers within 30 days unless we are required to retain it.

5. Data Sharing

We may share data with:

  • Google Cloud for AI generation
  • Apple/Google for payment processing
  • Service providers for analytics and crash reporting (e.g. Firebase)

We do not sell your data to advertisers or third parties.

6. Security Measures

We take industry-standard measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Encrypted password storage
  • Access controls and monitoring

Despite these efforts, no system is 100% secure. You use the App at your own risk.

7. International Users

By using the App, you consent to the processing and storage of your data in Canada. Data may also be processed by third-party infrastructure providers in other jurisdictions.

8. Children's Privacy

We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to certain uses or request restriction
  • Lodge a complaint with your data protection authority

To exercise these rights, contact us using the information below.

10. Policy Changes

We may update this Privacy Policy periodically. Changes will be posted in the App and reflected by an updated Effective Date.

Get in Touch

Questions about our policies? Our team is ready to assist you.

Email Support

sunkissdev@gmail.com

Usually responds within 24-48 hours

Location

Canada

Made with love in Canada

Sunkiss AI • Committed to transparency and user privacy